BPMN User Tasks for Humans and AI Agents

Presented By

Melanie Gauthier, Solution Architect Trisotech
Simon Ringuette, R&D Lead, Trisotech

Description

BPMN user tasks are evolving beyond human-only work. Modern workflow applications can assign tasks to humans, AI agents, or AI agents operating under human supervision within the same orchestrated process.

This webinar explores practical approaches for designing BPMN user tasks across different performer models. Through live demonstrations, we will showcase various task assignment strategies, notifications, dynamic interactions, attended tasks and human review patterns that enable collaboration between humans and AI agents.

Attendees will learn how to model explicit responsibility, supervision, and handoff patterns between humans and AI agents while maintaining transparency, governance, and execution control within BPMN workflows.

Whether you are building human-centric workflows or introducing AI agents into operational processes, this session will demonstrate how BPMN provides the transparency, governance, and execution control needed to coordinate work across both human and AI performers.