Discovering and Documenting Operations

The problem

The greatest impact of employee turnover is lost knowledge, not lost profitability. Lost knowledge is a concern for every organization. How do you stop knowledge from walking out the door? Combine this with the fact that most organization do not have a clear understanding on how things really get done and sustained successful growth can be jeopardized. Well, if you don’t know where you are, how can you plan where you are going?

The Solution

Discover implicit knowledge and turn it into explicit knowledge. Discover and document in formal detail your organisation’s true operations.