Collaborative Process Improvement

The problem

Although recognised as the central nervous system of any enterprise, business processes still do not get the required attention from most organizations. Poor business processes lead to unmet customer expectations, leading to lost revenues and a deteriorating bottom line. Every organization has processes that range from efficient to inefficient, and from effective to ineffective. How do you ensure that yours are not neither ineffective nor inefficient?

The Solution

Collaboration has intrinsic value for process improvement. If done correctly, collaboration combined with process improvement is one of the best ways to break down silos of your organization and put you on the road toward efficient and effective business processes.